Account and Data Deletion

How to request deletion

The lodge’s Secretary or Worshipful Master can request account deletion directly on the platform. Each brother can also request deletion of his own personal data.

• Go to app.fraterly.online and sign in.
• Open Settings and click "Delete account".
• You will receive a confirmation e-mail at the registered address — deletion only takes effect when you click the link in that e-mail.
• If you cannot access the account, e-mail support@fraterly.online from the registered address requesting deletion.

What happens to the data

Once deletion is confirmed through the e-mail link, the account is deactivated immediately. Within 30 days, the data is permanently erased:

• Lodge data, documents and name history
• Brethren and family members (names, e-mails and other personal data)
• Offices, terms and meetings
• Dues and entries

Grace period and withdrawal

There is a 30-day grace period between confirming the request and permanent erasure. If you change your mind within that period, write to support@fraterly.online asking for reactivation — no data is erased before the period ends.

After 30 days, erasure is permanent and cannot be undone.